Our Service Team (left to right): Steve Barre, Mike Gaitan, Redd Barrs, Jeff Fierst,
Dario Fuentes, David Chavez, Frank Brown, Phil Semallie, Jay Farley, Mike Meyers and
Ray Trombley.
We Love our Service
Team!
Our Service Operations Management Team has nearly 50
years of collective industry experience. Our attention to detail,
determination to do things right the first time, and the level of
integrity we expect from ourselves translates into an unparalleled
service experience. We offer the training, knowledge, and experience
you would expect from a large company, but provide a family oriented
personal touch.
We will have a Technician contact you within one hour of placing
your call with our Service Coordinator. They will discuss your
problem and attempt to help clear the issue over the phone. If
we cannot, we will discuss an ETA to be on site.
Upon arrival we will not only troubleshoot and correct the
primary concern, but we will clean and inspect the entire
machine for any other problems that may soon arise. This ensures
the most effective performance and least amount of future
downtime for you.
Our Technicians are not held to an “Industry Standard” numbers
system which can cause them to lose focus of the main goal which is
your satisfaction and effective machine performance. Doing the job
correctly and your happiness is what we strive towards.